FAQ

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Demi-fine jewelry is a category that bridges the gap between fine and fashion jewelry. It combines the quality and longevity of fine jewelry with the affordability of fashion pieces. Our demi-fine collection at Ornaio features 18K gold plated pieces designed to offer a luxurious look without the high cost.

18K gold plated jewelry has a thin layer of 18K gold applied to a base metal, such as stainless steel, through an electroplating process. This gives the piece the appearance of solid gold at a more accessible price point.

Yes, Ornaio jewelry is crafted with an anti-tarnish coating to ensure longevity and maintain its beautiful shine. With proper care, our pieces will stay radiant and tarnish-free.

To keep your Ornaio jewelry looking its best:

  • Avoid direct contact with water, perfumes, lotions, and other chemicals.
  • Store your jewelry in a dry, cool place, ideally in a jewelry box or pouch.
  • Clean your pieces with a soft cloth to remove any oils or dirt.

Yes, Ornaio jewelry is waterproof. Our 18K gold plated jewelry is designed to withstand exposure to water without losing its shine or quality. However, for the best care, we recommend avoiding prolonged exposure to water to maintain its brilliance.

Ornaio jewelry features a base of high-quality stainless steel, plated with a thick layer of 18K gold. We also use gemstones, such as green gemstones, to add unique detailing to our pieces.

Yes, Ornaio offers international shipping. Shipping fees and delivery times may vary depending on your location. Please check our Shipping Policy for more details.

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 7 days of receipt. Please refer to our Return Policy for more information on the process and conditions.

If you have any questions or need further assistance, you can reach out to our customer service team via email at info@ornaio.com or through our Contact Us page.

Ornaio jewelry is designed to be hypoallergenic and is suitable for most people with sensitive skin. However, if you have specific metal allergies, please check the product details or contact us for more information.